Customer Service

elvinko and katie pie

For many years I worked at Citicorp Retail Services, first on Route 109 in Farmingdale, New York, and then on Old Country Road in Melville, New York.   I can honestly say that most people I met there were quite decent and likable, but there were a view notable exceptions.   The last department I worked in, up until the time they closed down, was the customer service department.   In general the people there were very good and easy to work with.   There were a couple of characters, though, who made everyone miserable.    One was a devious Puerto Rican guy named Elvys (Elvinko).   The other was a mean little blonde named Gayle (Katie Pie).    As far as I was concerned Elvinko and Katie Pie were the veritable bane of everyone’s existence.   They were constantly gossiping and insulting people.   They messed things up and then blamed others, and were quite determined to tell the supervisors and managers about the slightest of missteps from anyone they didn’t like, thereby ensuring that people got into quite a lot of entirely unnecessary trouble.   Elvinko and Katie Pie, from the first instant they set foot onto the grounds of the company,  provoked dissent among people there.   They most certainly brought out the very worst in me.   I really should have explained to the supervisors and managers, with proof, exactly how rotten they really were.   I should have exposed their filthy disgusting mouths, the way they lied, gossiped and turned people against each other.     Their anti social behavior was directed toward a significant enough number of people that it would have been very easy to get many victims of their abuse to back me up.    If enough people would have spoken up against these monsters, we could have avoided quite a whole lot of trouble.   Unfortunately, though, most people just dealt with them in entirely unofficial ways.   The problem with my having to associate with someone of their ilk is that under those circumstances, I’ve always tended to fight fire with fire, because someone that irremediably rotten and self absorbed never even so much as thinks of listening to the voice of rightly ordered reason anyway.

 

 

 

 

 

http://dailypost.wordpress.com/dp_prompt/break-the-silence/

http://abozdar.wordpress.com/2014/05/25/alert/

http://abozdar.wordpress.com/2014/05/25/chameleon/

http://suzie81speaks.com/2014/05/25/no-means-no/

Annunci

heigh ho heigh ho it’s off to work we go

Unfortunately I’m between jobs right now.    My last two jobs were one with Citicorp Retail Services and one with the postal service in Melville and Bethpage.    I could never stand the postal job because it was so physically hard and strenuous but at least it was something.     The work was very boring and required a lot of heavy lifting.    Many of the people there were hard to get along with but that’s a part of any job.    My circumstances in Bethpage were especially difficult to handle because I was often forced to work the graveyard shift there.    Most of the people in management were at least reasonably decent and easy to get along with.    The only one who was a troublemaker was Marjorie, a surly black woman.     There was a union there but I never got significantly involved with it.   Of all the people I knew, Kevin and Anton were the most significant union officials.     The one advantage to my having worked there was that I got a chance to meet a lot of very interesting characters.    Before that I worke at Citicorp Retail Services in Farmingdale and Melville.    In the first department I was in, Sales Processing,  from the late 1980’s until the early 1990’s,  everything worked out quite well and we all got along quite well.    Sal, Carole and Yolanda were in charge.    Most people there were quite decent and good natured,      Besides the inevitable fighting and personality conflicts it was always quite a happy environment.    Then after a while  that department was eliminated.    I got moved to Customer Service.    That department was harder for me to handle because there were a lot more trouble makers there.   There were still quite a few very good people too but there were entirely too many who were genuinely bad.   Seven-DwarfsFor a while I was also a sacristan at Our Lady of Perpetual Help in Lindenhurst.    At that job I used to have to deal with a wide variety of diocesan priests, professed Religious and parishioners every day of the week.    It was a nice part time job.     I was required to get everything ready for the daily Masses and novenas, as well as weddings, funerals and other things that were required to keep things going at the parish.    That was yet another environment where I was expected to deal with very many eccentric characters.    having lived for most of my life in Lindenhurst I really knew my way around the parish and got along quite well with most of the people.     I’ve never been a good salesman.    In the 1980’s my eighth grade history teacher tried to get me involved with Amway.    That’s a really good job for someone to have if he’s a capable salesman but I simply don’t have the aptitude for that kind of thing.    That kind of job is very good for my teacher and his wife, who’ve always been better than I at dealing with people in that way.     My cousin Gary tried to get me involved with Primerica Financial Services.     Unfortunately even though we attended all the meetings and classes, and did well on the tests we were required to take,  it didn’t work out for us.   I consider it quite a worthwhile experience though.    It’s always good to know as much as possible about insurance and the financial world.